Josh Peterson

With 18 years of experience and having worked with hundreds of MSP owners, Josh is here to help you overcome the excuses and false beliefs that might be holding you back from success. He offers a proven formula that has helped thousands of IT companies thrive. You can trust him to support you in tackling your biggest challenges directly.

1 min read

#1 – Don’t Be That Guy: Managed Services Sucks

Josh Peterson: Oct 3, 2025 4:26:10 PM

What this episode covers: why many MSPs struggle with profitability—and how to fix it with pricing discipline, Agreement Gross Profit (AGP), Effective Hourly Rate (EHR), airtight time entry, and a balanced mix of recurring, hourly, and project work....

Managed Services