Josh Peterson

With 18 years of experience and having worked with hundreds of MSP owners, Josh is here to help you overcome the excuses and false beliefs that might be holding you back from success. He offers a proven formula that has helped thousands of IT companies thrive. You can trust him to support you in tackling your biggest challenges directly.

1 min read

#28 - From The Trenches - Micro MSP Growth & Streaming (Daniel Oquendo)

Josh Peterson: Oct 21, 2025 8:00:00 AM

In this From the Trenches episode, Daniel Oquendo, owner of Whispering Dragons, joins Josh Peterson to discuss building and sustaining a micro MSP that serves small and local businesses. Daniel shares his path from game development to managed IT...

From the Trenches

1 min read

#27 - From The Trenches - Pick a Lane - Account Management & MSP Focus (John Snyder)

Josh Peterson: Oct 16, 2025 8:00:00 AM

In this From The Trenches episode, John Snyder, CEO of Net Friends, joins Josh Peterson to share how he earned ownership as a non-founder and why...

From the Trenches

1 min read

#26 - Don't be That Guy - Know Your Numbers or Die - MSP KPIs (Ryan Alter)

Josh Peterson: Oct 10, 2025 8:00:00 AM

In this Don’t Be That Guy episode, Josh Peterson is joined by Ryan Alter to break down the essential KPIs that define a financially healthy MSP. This...

Don't Be that Guy

1 min read

#25 - From the Trenches - Women-Led MSP Clients, AI & Community Growth (Sparkle Tufano)

Josh Peterson: Oct 7, 2025 8:00:00 AM

In this From the Trenches episode, Sparkle Tufano, CEO of Sparkle Innovations, joins Josh Peterson to share her journey from theatrical pyrotechnics...

From the Trenches

1 min read

#24 – From the Trenches - Starting an MSP - Sales, Tools, Automation (Chris Hart)

Josh Peterson: Sep 25, 2025 8:00:00 AM

In this From the Trenches episode, Chris Hart, founder of Irongate MSP, joins Josh Peterson to discuss what it’s like to launch a new MSP in today’s...

From the Trenches

1 min read

#23 – From the Trenches - MSP Sales Leadership (Rafi Cohn)

Josh Peterson: Sep 23, 2025 8:00:00 AM

In this From the Trenches episode, Rafi Cohn, Head of Sales and Marketing at IntelliComp, joins Josh Peterson to discuss the realities of MSP sales...

From the Trenches

1 min read

#22 – From the Trenches - People-First MSP Ops (Stephanie Carbone)

Josh Peterson: Sep 18, 2025 8:00:00 AM

In this From the Trenches episode, Stephanie Carbone, IT Operations Manager at a Managed Service Provider (MSP), joins Josh Peterson to share how she...

From the Trenches

2 min read

#21 - Don’t Be That Guy - Cash Flow Challenges for MSPs (Nicholas Reimer – Alternative Payments)

Josh Peterson: Sep 18, 2025 8:00:00 AM

Episode Summary This in-depth conversation between Bering McKinley, Ryan, Josh, and guest Nicholas Reimer — Partnerships Manager at Alternative...

Don't Be that Guy

2 min read

#20 – From the Trenches - From Navy Comms to MSSP - Leap into Entrepreneurship (Will Robinson)

Josh Peterson: Sep 16, 2025 8:00:00 AM

In this From the Trenches episode, Will Robinson shares his inspiring journey from a 30-year career in IT and cybersecurity—including Navy...

From the Trenches

1 min read

#19 – From the Trenches - MSP Growth - Sales, Structure & ‘Who Not What’ (Jim Smith)

Josh Peterson: Sep 11, 2025 8:00:00 AM

In this From the Trenches episode, Jim Smith, founder of Proper Sky, joins Josh Peterson to share how resilience, structure, and hiring the right...

From the Trenches

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Josh Peterson

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