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#1 – Don’t Be That Guy: Managed Services Sucks
Josh Peterson: Jun 21, 2025 12:00:00 AM
TL;DR: Price for profit and measure it: AGP ≈ 65%, EHR ≈ 1.125× rack rate. Enforce time entry + daily dispatcher reviews to stop silent margin leaks. Balance revenue: ~60% recurring, 20% hourly, 20% projects. What this episode covers: why many MSPs...
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