#15 – From the Trenches - MSP AR Automation & Cash Flow (Nicholas Reimer)

In this From the Trenches episode, Josh Peterson interviews Nicholas Reimer from Alternative Payments to explore how MSPs can optimize accounts receivable (AR) and cash flow automation. Nicholas shares his entrepreneurial journey and lessons from helping MSPs achieve near 100% automated payment adoption—reducing manual collections, improving cash flow, and boosting profitability.

The discussion covers payment automation, transparent fee pass-through, financing tools, and the critical role of setting clear payment terms upfront. Nicholas explains how purpose-built payment systems can help MSPs eliminate outdated practices like check payments and break-fix billing, paving the way for scalable, sustainable financial operations.

To dive deeper into MSP financial optimization, explore our guides on understanding cash flow in managed service providers, improving agreement gross profitability, and the financial metrics that drive MSP growth.

For more episodes and insights, visit the BMK Vision Podcast main page →

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Episode Highlights

• 00:03:58 – Family business roots: innovation in mobile storage and software scalability.
• 00:08:22 – How Alternative Payments automates MSP invoice processing.
• 00:14:09 – Lessons learned from AR aging and client disputes.
• 00:19:49 – Increasing client payment adoption through transparency and choice.
• 00:24:33 – Financing tools accelerate cash flow and improve client satisfaction.
• 00:32:11 – MSP case study: achieving 100% automated payment adoption.
• 00:37:44 – Why checks and break-fix models stall MSP growth.

About the Guest

Nicholas Reimer is the founder of Alternative Payments, specializing in automating payment collection and improving cash flow velocity for Managed Service Providers. His experience bridges entrepreneurship, fintech, and operational efficiency, helping MSPs streamline their AR processes through innovation and transparency.

🌐 Connect with Nicholas on LinkedIn →

About the Host

Josh Peterson is the CEO of Bering McKinley and host of the BMK Vision Podcast. Through the From the Trenches series, Josh sits down with entrepreneurs and industry leaders to explore actionable lessons for growth, profitability, and operational excellence in MSPs.

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