by Josh Peterson | Jul 6, 2021 | Business Performance Audit, Business Planning, ConnectWise Training, MSP Top Picks, Uncategorized
Time entry – any service-oriented organization knows the value of technician time entry within their professional services automation software. Many technicians find it tough to follow through with time entry, resulting in inaccurate tech utilization reports and data... 
by Josh Peterson | May 26, 2021 | Business Planning, Uncategorized, Work-Life Balance
17 Life & Business Lessons Learned Dear Business Leader, My name is Josh Peterson, and I am the CEO of Bering McKinley. I want to share the 17 life and business lessons that I learned over time through effort, struggle, error, and success. I hope you will... 
by Ginger Clay | Apr 7, 2021 | BMK Event, ConnectWise Training, PSA Consulting, Uncategorized
Most MSPs find themselves in a texting dilemma! This occurs in several MSP practices because customers prefer to text their technicians rather than pick up the phone or even send an email. Consequently, what often occurs is this: There is little-to-no accountability.... 
by Ginger Clay | Mar 31, 2021 | ConnectWise Training, PSA Consulting, Uncategorized
You made a major investment into ConnectWise, and you probably have high hopes for gaining immediate insights from your ConnectWise investment. ConnectWise Manage is a tool to help you streamline services and help you track billing and profitability, but only when and... 
by Josh Peterson | Feb 10, 2021 | BMK Event, ConnectWise Training, PSA Consulting, Uncategorized
ConnectWise user, we have 3 questions for you: Do you waste too much time keeping data updated between ConnectWise Manage and QuickBooks Online (Invoices, Payments, Expense Reimbursements, etc.)? Do you struggle to access QuickBooks Desktop from outside of your... 
by Ginger Clay | Dec 9, 2020 | BMK Event, MSP Top Picks, Uncategorized
Which MSP and business tools do your peers use? Which ones do you think are best. Vote for your favorite MSP and business tools and see how they stack up against other popular industry tools. Having served the MSP industry for the past 22 years and helped more... 
