by Josh Peterson | Mar 28, 2023 | Business Performance Audit, Business Planning, Management Consulting, PSA Consulting, Uncategorized
Projects are critical to MSP’s overall revenue mix. A solid revenue mix for a modern and healthy MSP is… (drum roll): 40% Recurring 30% Project 30% Hourly That might seem counterintuitive to most MSPs as we all want a massive bucket of recurring revenue. We... 
by Ginger Clay | Apr 18, 2022 | BMK Event, Business Planning, Compass Program, ConnectWise Training, PSA Consulting, Uncategorized
You might be inviting intruders into your ConnectWise stack, and you don’t even know it. The truth is that your ConnectWise stack is probably vulnerable to security risks due to common configuration mishaps. You can take TODAY some fundamental steps TODAY to harden... 
by Josh Peterson | Sep 16, 2021 | Sales & Sales Management, Business Planning, PSA Consulting, Uncategorized
Today I am interviewing Ben Altman, a Sales Consultant at Bering McKinley. BMK Sales Consultants focus on helping professional service providers find, hire and produce highly-producing sales teams that achieve revenue results. For the past 20 years, Ben has walked in... 
by Ginger Clay | Apr 7, 2021 | BMK Event, ConnectWise Training, PSA Consulting, Uncategorized
Most MSPs find themselves in a texting dilemma! This occurs in several MSP practices because customers prefer to text their technicians rather than pick up the phone or even send an email. Consequently, what often occurs is this: There is little-to-no accountability.... 
by Ginger Clay | Mar 31, 2021 | ConnectWise Training, PSA Consulting, Uncategorized
You made a major investment into ConnectWise, and you probably have high hopes for gaining immediate insights from your ConnectWise investment. ConnectWise Manage is a tool to help you streamline services and help you track billing and profitability, but only when and... 
by Josh Peterson | Feb 10, 2021 | BMK Event, ConnectWise Training, PSA Consulting, Uncategorized
ConnectWise user, we have 3 questions for you: Do you waste too much time keeping data updated between ConnectWise Manage and QuickBooks Online (Invoices, Payments, Expense Reimbursements, etc.)? Do you struggle to access QuickBooks Desktop from outside of your...
